40 Years

Community Association Institute

Indiana Chapter • 1986–2026

Empowering Indiana Communities. Enriching Indiana Lives.


What is an HOA?


2026 Legislative Update Event

 

Thanks Clip Art Stock Illustrations ...








Volunteers are essential to the success of community associations. According to the Foundation for Community Association Research, 101.5 million hours of service are performed each year by homeowner board and committee volunteers, at a value of $3.4 billion.

Whether you’re new to volunteer leadership or want a comprehensive overview of the basics, CAI is here to help.

Our free Community Association Living course is designed specifically for you. The course offers several resources to help community association board members get up to speed on the fundamentals of governance. Click here for more and to register...



🌟 Step Up & Lead with CAI Indiana!

Whether you're ready to serve on a committee or pursue a future board leadership role, CAI Indiana offers meaningful opportunities to expand your professional network, develop leadership skills, and help shape the future of our chapter and industry.

Committee Opportunities

Join Education, Golf, Expo, Legislative, Membership, Marketing, or Outreach committees. Help create impactful programs, strengthen member engagement, and support chapter growth.

Board Leadership Positions

Take your service to the next level by helping guide chapter strategy, governance, advocacy, and long-term success as part of CAI Indiana’s leadership team.

🚀 Build your resume   |   🤝 Expand your network   |   💼 Lead with purpose




5 Records Retention Steps - HOA Resources
Missing Community Files? Start Here!

Community association records missing or scattered? Decisions not being recorded? Homeowners insisting on promises that lack an evidence trail? Start improving your documentation with these five essential steps.

Step 1: Acceptance and Assessment

Take stock by categorizing missing information. Critical gaps involve legal documents, financial records, and compliance certifications. Operational gaps include undocumented board decisions, contracts, and maintenance histories. Historical gaps encompass past architectural decisions, community events, and previous rules. Prioritize efforts to create a realistic picture of work ahead.

Step 2: Focus on Present Stability

Ensure new decisions are properly recorded. Create standardized board action summaries that capture what was decided, why, and any alternatives considered. Send confirmation emails after informal decisions and set reminders for follow-ups. Standardize language for common situations.

Step 3: Build Allies

Work together with board secretaries, community managers, and business partners. Define responsibilities for documenting interactions, create a simple decision tree for money, property changes, or rule exceptions, and establish consistent electronic file naming for quick retrieval.

Step 4: Address Historical Gaps

Once current operations are stable, tackle historical documentation gaps. Obtain critical documents from attorneys, accountants, and banks. Conduct photo audits and create historical practices documents. Invite residents to share knowledge about past community practices.

Step 5: Transform Documentation into Leadership

Use mature documentation systems to demonstrate foresight and leadership. Develop structured transition plans, risk assessments, and long-term strategies for preserving institutional knowledge through video explanations, annotated maps, and systematic processes.

Read Full Article
© 2026 Community Associations Institute® | Visit CAI